We’re looking into the cause and will provide more information as soon as it’s available. In its first mention of the downtime, the service said “We’re investigating the issue where Slack is not loading for some users. Problems include logging in, messaging text, posts, and files, connections, and notifications. Slack users started seeing problems just before 6 am PT this morning, sharing details about the issues on Twitter and Down Detector.Īfter an outage yesterday, Slack confirmed the downtime this morning at 6:25 am PT on its system status page. Thanks for bearing with us and we apologize for the disruption to your work day!” You may need to reload Slack (Cmd/Ctrl + Shift + R) to see the fix on your end. Note: Members can check their personal Access Logs if. If you notice any irregularities, ask the affected member (s) to sign out of all sessions from their personal Access Logs. Hover over Tools & settings, then click Workspace settings. If you’re still encountering any trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux) or clear the app cache (Help > Troubleshooting > Clear Cache and Restart on desktop, Preferences > Advanced > Reset Cache on mobile).”ġ1:24 am PT: “We’ve resolved the issue, and all impacted customers should now be able to access Slack. Click your workspace name in the sidebar. If you’re still encountering any trouble, please reload Slack or clear the app cache.”ġ0:44 am PT: “We’re continuing to see improvements, but we still have some work to do. We’ll confirm once this issue is fully resolved.”ġ0:08 am PT: “We’re continuing to see signs of improvement and are monitoring the situation. Please try reloading Slack, and if not a cache reset. We’ll keep you posted as soon as we have an update.”ĩ:07 am PT: “We’re seeing signs of improvement. We’re still actively investigating this issue, but we don’t have any new information to share at this time. We’ll be back with another update in 30 minutes.”Ĩ:24 am PT: “Some customers are unable to load Slack. We are continuing to investigate the cause and will provide more information as soon as it’s available.”ħ:54 am PT: “We’re still actively investigating this issue, but we don’t have any new information to share at this time. Thank you for your patience.”ħ:23 am PT: “Slack is not loading for some users. Update 6:44 am PT: Slack says “We’re still working towards a full resolution. Slack is aware of the problems and is “looking into the cause.” Slack is seeing downtime this morning with issues including trouble logging in, sending messages and files, and notifications also not working.
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